Terms of Allocation
A work by the Maison is not bought from a shelf. It is allocated. These terms describe how that happens, and what each side undertakes.
1. The Maison
In these terms “the Maison” means SOP International, at LIOR Maison, Meydan, Dubai, United Arab Emirates, and at LIOR Maison, near M3M Billionaire Block, Gurgaon, Haryana, India (LLPIN ACF-3325).
2. An enquiry is not a purchase
Submitting the enquiry form places no order and reserves nothing. It tells the Maison that you wish to be considered. The Maison may decline any enquiry, at its discretion, without giving a reason. Nothing is binding until a written allocation confirmation is issued by the Maison and accepted by you.
3. How an allocation is made
- You enquire.
- The Maison writes to you with the edition, the price, the terms of payment and delivery, and the period for which that offer stands.
- You accept in writing and pay as agreed.
- The Maison confirms the allocation. Only at that moment is a contract formed.
4. The edition
Each archetype is released in a stated, limited number. The number, the medium, the dimensions and the finish are those set out in the allocation confirmation. Each work is issued with a signed certificate of authenticity bearing its number within the edition.
The works are made by hand and in part by processes that do not repeat exactly. Variation in tone, grain, patina and finish between one example and another is inherent to the work and is not a defect.
5. Price, tax and payment
Prices are quoted in the allocation confirmation and hold only for the period it states. Unless that confirmation says otherwise, the price excludes shipping, insurance in transit, import duty, value added tax, goods and services tax and any other levy of the destination country, all of which are yours to bear. Where UAE VAT applies it is charged at the prevailing rate.
6. Delivery, risk and title
Delivery times given are estimates. Risk in a work passes to you on delivery to you or to a carrier you nominate. Title does not pass until the Maison has received the price in full and cleared funds.
You must examine a work on receipt and tell the Maison in writing within 7 days of any damage in transit or any discrepancy, with photographs.
7. Cancellation and return
Each work is made to order for the person to whom it is allocated. Once an allocation is confirmed it may not be cancelled, and a work correctly supplied is not returnable or refundable, except where a work arrives damaged, is not as described, or where a mandatory consumer law of your country gives you a right that cannot be excluded — in which case that right stands.
Where a work cannot be supplied, the Maison's whole liability is to refund what you have paid for it.
8. Copyright stays with the Maison
You acquire the physical work. You do not acquire copyright, reproduction rights or any other intellectual property in it, all of which the Maison retains. You may photograph the work for your own private, non-commercial purposes. Commercial reproduction, use of the work or its images in advertising, and any use of the Maison's name or marks, require our written consent.
The Maison retains the right to photograph the work and to use those photographs in its archive, catalogue and communications. If you would rather your name were not mentioned, say so and it will not be.
9. Care, and what we do not warrant
Care instructions accompany each work and should be followed. The Maison warrants that a work is free from defect in materials and workmanship for 12 months from delivery. That warranty does not cover fair wear, the natural ageing of materials, damage from misuse, accident, improper cleaning, humidity, direct sunlight or unsuitable display, or any work altered or restored by another hand.
The Maison makes no representation about the future value of any work, and nothing said by or for the Maison should be taken as investment advice.
10. Resale
A work may be resold, but it must be resold with its certificate of authenticity. The Maison does not guarantee any resale price and is not party to any resale. The Maison would be grateful to be told of a change of hands, so that the provenance record stays complete.
11. Limits
To the fullest extent the law allows, the Maison's total liability under any allocation is limited to the price paid for the work in question, and the Maison is not liable for indirect or consequential loss. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Neither side is liable for a failure caused by something genuinely beyond its control.
12. Law
These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the courts of Dubai have exclusive jurisdiction, save that a mandatory consumer protection law of your country of residence — including, in India, the Consumer Protection Act, 2019 — is unaffected.
13. Reaching us
Last updated 19 September 2026